Pneumatic tube systems for banks
More time for the customer
Improved work efficiency
Lower costs
Improved customer and staff security
Banks are highly complex service providers fulfilling a large number of highly responsible purposes and functions, whereby first-class, fast service, individual customer care, and naturally, minimal costs combined with an optimal security situation at the same time are taken for granted.
Sumetzberger’s pneumatic tube systems for banks connect a bank’s service area with the back office, which is mostly situated separately at a distance. Thus, the money supply to the counters, the dispatch of documents and administrative papers are handled in the fastest possible manner.
More time for the customer
Errands, waiting periods, and queuing several times are eliminated and more time for comprehensive consultation is created. The quality of customer care and consultation is improved. Counter and cash desks are turned into customer care points facilitating customer proximity, improved consultation and active marketing.
Improved work efficiency
Owing to the pneumatic tube systems counters can perform more tasks (consultation, information & money transactions). Every staff member can be responsible for providing information, consultation, and handling of non-cash as well as cash transactions. In addition, any customer care point can be manned by other employees at any time.
The need for the customer to queue several times is thus avoided. The personnel deployment can simply be adjusted to the customer frequency.
The need for the customer to queue several times is thus avoided. The personnel deployment can simply be adjusted to the customer frequency.
Lower costs
Money storage expenses are low since all cash revenues are immediately available for payouts. In case of location-related rent wasting expensive commercial space is uneconomical. With pneumatic tube systems you can physically separate your service area from the back office.
Improved customer and staff security
The security risk is minimised, as hardly any cash is present in the customer area.

